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Search

Search Terms

You can search our site by adding one or more words to one or more of the search boxes below.

Each box searches a different field and the 'Search All' box searches them all.

If you enter multiple words in in any search box then one of those words MUST be in that field for the product to be returned but all of them don’t have to be present.

The results will be ordered by products with more of the specified words first (if in “Relevance” order) then any products that have less of your specified words.

For example if you search for “Red Dog” in the title field and “James Ben” in the Author field then ether “Red” or “Dog” must be present in the title AND ether “James” or “Ben” must be present in the Author field for a product to be shown in the results. If both “Red” and “Dog” is present in the Title as well as “James” and “Ben” in the Author then that product will appear first in the results followed by any products with fewer of the optional words.

Wildcard Searches

We support single and multiple character wildcard searches within single words.

To perform a single character wildcard search use the ""?"" symbol.

To perform a multiple character wildcard search use the ""*"" symbol.

The single character wildcard search looks for terms that match that with the single character replaced. For example, to search for ""text"" or ""test"" you can use the search:

te?t

Multiple character wildcard searches looks for 0 or more characters. For example, to search for test, tests or tester, you can use the search:

test*

You can also use the wildcard searches in the middle of a term:

te*t

Warning: You should avoid using wildcard searches as the first character of a word as it will dramatically slow down searches:

?est

*st

Boolean Operators

Boolean operators allow terms to be combined through logic operators. We support AND, ""+"", OR, NOT and ""-"" as Boolean operators(Note: Boolean operators must be ALL CAPS).

The OR operator is the default conjunction operator. This means that if there is no Boolean operator between two terms, the OR operator is used. The OR operator links two terms and finds a matching document if either of the terms exist in a document. This is equivalent to a union using sets. The symbol || can be used in place of the word OR.

To search for documents that contain either ""another book"" or just ""another"" use the query:

""another book"" another

or

""another book"" OR another

AND

The AND operator matches documents where both terms exist anywhere in the text of a single document. This is equivalent to an intersection using sets. The symbol && can be used in place of the word AND.

To search for documents that contain ""another book"" and ""Some Book"" use the query:

""another book"" AND ""Some Book""

+

The ""+"" or required operator requires that the term after the ""+"" symbol exist somewhere in a the field of a single document.

To search for documents that must contain ""another"" and may contain ""search"" use the query:

+another search

NOT

The NOT operator excludes documents that contain the term after NOT. This is equivalent to a difference using sets. The symbol ! can be used in place of the word NOT.

To search for documents that contain ""another book"" but not ""Some Book"" use the query:

""another book"" NOT ""Some Book""

-

The ""-"" or prohibit operator excludes documents that contain the term after the ""-"" symbol.

To search for documents that contain ""another book"" but not ""Some Book"" use the query:

""another book"" -""Some Book""

Fuzzy Searches

We support fuzzy searches based on the Levenshtein Distance, or Edit Distance algorithm. To do a fuzzy search use the tilde, ""~"", symbol at the end of a Single word Term. For example to search for a term similar in spelling to ""roam"" use the fuzzy search:

roam~

This search will find terms like foam and roams.

An additional (optional) parameter can specify the required similarity. The value is between 0 and 1, with a value closer to 1 only terms with a higher similarity will be matched. For example:

roam~0.8

The default that is used if the parameter is not given is 0.5.

Grouping

We support using parentheses to group clauses to form sub queries. This can be very useful if you want to control the boolean logic for a query.

To search for either ""another"" or ""book"" and ""website"" use the query:

(another OR book) AND website

This eliminates any confusion and makes sure you that website must exist and either term another or book may exist.

Escaping Special Characters

We support escaping special characters that are part of the query syntax. The current list special characters are:

+ - && || ! ( ) { } [ ] ^ "" ~ * ? : \

To escape these character use the \ before the character. For example to search for (1+1):2 use the query:

\(1\+1\)\:2

Boosting a Term

We provide the relevance level of matching documents based on the terms found. To boost a term use the caret, ""^"", symbol with a boost factor (a number) at the end of the term you are searching. The higher the boost factor, the more relevant the term will be.

Boosting allows you to control the relevance of a document by boosting its term. For example, if you are searching for

another book

and you want the term ""another"" to be more relevant boost it using the ^ symbol along with the boost factor next to the term. You would type:

another^4 book

This will make documents with the term another appear more relevant. You can also boost Phrase Terms as in the example:

""another book""^4 ""Some Book""

By default, the boost factor is 1. Although the boost factor must be positive, it can be less than 1 (e.g. 0.2)

Proximity Searches

We support finding words are a within a specific distance away. To do a proximity search use the tilde, ""~"", symbol at the end of a Phrase. For example to search for a ""book"" and ""another"" within 10 words of each other in a document use the search:

""another book""~10
You searched for: Category: 'Public AND administration'
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Risk and Crisis Management in the Public Sector

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ISBN/EAN: 9780415378154

Linking theory and practice, this book aims at equipping public managers and those studying public management with the necessary knowledge and skills to manage risk, and effectively deal with crises. It covers events and incidents such as: natural catastrophes; terrorist attacks; corporate failures; and more.
Publisher: Taylor & Francis Ltd
Pub. Date: March 11 2005
Author: Drennan, Lynn T.
Format: Paperback
Availability: Delivery usually within 5-10 working days
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Growing the Productivity of Government Services

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ISBN/EAN: 9781781956106

With government budgets under stress in many countries, this pioneering book shows academics, analysts and officials how to measure outputs and productivity in detail; how to cope with problems of quality variations; and how to achieve year-on-year, sustainable improvements in the efficiency of government services.
Publisher: Edward Elgar Publishing Ltd
Pub. Date: January 31 2013
Author: Dunleavy, Patrick
Format: Paperback
Availability: Delivery usually within 5-10 working days
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Performance Indicators for Water Supply Services

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ISBN/EAN: 9781843390510

This new edition of Performance Indicators for Water Supply Services will be an invaluable reference source for all those concerned with managing the performance of the water supply industry, including those in the water utilities as well as regulators, policy-makers and financial agencies.
Publisher: IWA Publishing
Pub. Date: June 1 2004
Author: Alegre, Helena
Format: Hardback
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Marketing in the Public Sector

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ISBN/EAN: 9780137060863
Publisher: Pearson Education (US)
Pub. Date: October 16 2006
Author: Kotler, Philip
Format: Paperback
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Art of Public Strategy

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ISBN/EAN: 9780199289646

Written by Geoff Mulgan, a former head of policy for the UK prime minister, and advisor to governments round the world, this book is about how government's strategies take shape, and how money, people, technology, and public commitment can be mobilized to achieve important goals. It considers the common mistakes made, and how these can be avoided.
Publisher: Oxford University Press
Pub. Date: December 18 2008
Author: Mulgan, Geoff
Format: Hardback
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Innovation in the Public Sector

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ISBN/EAN: 9780230284524

Addresses issues relevant to an understanding of the innovation journeys on which public organizations have embarked. If public innovation is defined as a necessary condition for establishing meaningful interactions between the government and society what are the relevant issues that may explain successful processes and forms of public innovation?
Publisher: Palgrave Macmillan
Pub. Date: April 12 2011
Author: Bekkers, Victor
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Project Management in Health and Community Services

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ISBN/EAN: 9780415340533

Project Management for Health and Community Services offers students and professionals practical problem solving strategies and provides a comprehensive guide to managing projects as well as tips on managing a team and the stakeholders.
Publisher: Taylor & Francis Ltd
Pub. Date: March 18 2004
Author: Dwyer, Judith
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Public Management and Governance

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ISBN/EAN: 9780415501866

"The third edition of this major textbook Public Management and Governance examines the factors which make government critically important and the barriers which often stop it being effective. It questions what it means to have effective policies, efficient management and good quality services as well as exploring how the process of governing needs to be radically altered if a government is to remain legitimate. Key themes include: - challenges and pressures facing governments around the world;
Publisher: Taylor & Francis Ltd
Pub. Date: October 13 2015
Author: Bovaird, Tony
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Ireland

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ISBN/EAN: 9789264043251
Publisher: Organization for Economic Co-operation and Development (OECD)
Pub. Date: June 1 2008
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American Public Administration

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ISBN/EAN: 9780321096913
Pub. Date: October 30 2007
Author: Cropf, Robert A.
Format: Paperback
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Price: €151.95