Traces the evolution of the great shifts in organizations and the role of managers in the ongoing effort to balance change with continuity. This book paints a picture of management thinking and practice. It offers insight and guidelines for managers seeking to address organizational challenges.
Difficult Conversations takes you through the basics of: Crafting a clear message Identifying the other person's goals Developing and maintaining a positive mind-set Conducting a productive conversation
Offers you the best practices and ideas for making deals that work. This collection of "HBR" articles can help you: seal or sweeten a bargain by uncovering the other side's motives; conquer faulty assumptions to make the right deals; forge deals only when they support your strategy; and gain your adversaries' trust in high-stakes talks.
Take your business into the future-the right way. In these ten definitive Harvard Business Review articles, the world's foremost authorities on innovation demonstrate how to place the right bets when picking ideas to pursue, tweak new ventures through experimentation, and tailor your efforts to meet customers' most pressing needs.