Increase your marketing impact and deliver competitive advantage. These definitive Harvard Business Review articles will help you build relationships with profitable customers, distinguish your offerings from others, and coordinate fruitfully with your partners in sales.

Using rich and moving real-life stories, as well as decades of original published research on coaching and helping relationships, Helping People Change

A new classic, cited by leaders and media around the globe as a highly recommended read for anyone interested in innovation.

The Harvard Business Review Classics

Leading Digital makes the provocative argument that the next imminent phase of digital technology adoption - driven by the convergence of mobility, analytics, social media, cloud computing, and embedded devices - will make everything that's happened so far look like a prelude.

Listening is a critical skill for leaders and managers alike, but it's not as easy as it sounds. We often get distracted by what we want to say, rather than focusing on what someone else wants us to hear. But by listening well, you can engage employees, promote the discovery of ideas, and clarify your own thinking.

The question for all managers the one that separates great managers from the rest is how to get the most from your people. This book offers a five step process that leads to peak performance. It gives managers a simple framework for getting the best out of people: Selection; Connection; Play; Progress; and, Recognition.